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For tenants

Report a repair.

Tell us what needs fixing and add a few photos. Your report goes straight to the office that manages your home.

  • Choose the office that manages your home
  • Describe the problem and add photos
  • We contact you to arrange the repair

In an emergency, call instead

  • Smell gas? Call the National Gas Emergency line on 0800 111 999.
  • Fire, or anyone in danger: call 999.
  • Serious leak, no heating or no hot water: call your office.

What needs fixing?

Takes about two minutes. Photos are optional but help a lot.

Which office manages your home?
What is the problem about?
How urgent is it?

Photos (optional, up to 6)

A clear photo of the problem, and one showing where it is, helps us send the right person.